Saturday, June 9, 2012

Enterprise Applications: Checklist For Lowering the Cost of Operations

    Lower the TCO of management and administration by choosing applications that meet the criteria on the checklist.
    • API
      • all UI operations should reflected in API (including administrative controls)
      • the API should use the same credentials as the UI
      • all the business logic should live in the server
    • Extensibility
      • execute arbitrary actions based on events
    • Authentication
      • should integrate with LDAP/AD
      • should use user and group ACLS for object management and access
    • Revision Control
      • configs should be in files or have built in revision control capability
      • modifications/extensions should be in files or have built in revision control capability
    • High Availability
      • should support clustering
      • ideally clustering should support geographic distribution
      • should be able to recover from situation like multiple active nodes
    • Disaster Recovery
      • ideally an extension of HA with geographic distribution
    • %0 downtime (or as close as possible) for upgrades
    • %0 downtime (or as close as possible) for maintenance
    • Should be monitorable via standard network protocols (SNMP, HTTP, etc) BTW: email does NOT count
    • Should easily scale horizontally
    • Operation Cost
      • should have %0 manual administrative management for standard usage (no cleaning queues, removing files, marking messages)

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